Contact Us – Torfy

At Torfy, customer satisfaction is our top priority. Whether you have a question about an order, need assistance with a product, or require support, our dedicated team is here to help. Please feel free to reach out to us through any of the following methods, and we will ensure a prompt and efficient response.


📍 Contact Information


📞 Customer Support Channels

1. Email Support

For general inquiries, product-related questions, or order assistance, please email us at contact@torfy.com. Ensure to include your order number for faster processing.

2. Phone Support

Need immediate assistance? Contact our customer support team at WhatsApp during business hours.

3. WhatsApp Support

For quick queries and instant messaging, connect with us on WhatsApp: Click here to chat.

4. Support Tickets

For detailed inquiries or return requests, submit a Support Ticket through our website. This allows us to track your request and provide timely updates.


📦 Order & Shipping Inquiries

For tracking your order and shipping details, please visit our Shipping Policy page. If you receive a damaged or incorrect item, refer to our Return & Refund Policy for assistance.


🕒 Business Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday – Sunday: Closed

We aim to respond to all inquiries within 24-48 hours. During peak periods, response times may be slightly longer.


💡 Why Choose Torfy Support?

Prompt & Reliable Assistance – We ensure timely and effective responses to all inquiries.
Multiple Contact Options – Choose the method that best suits your convenience.
Customer-Centric Approach – Your satisfaction is our priority.
Seamless Communication – Get support through email, phone, chat, or WhatsApp.

For further assistance, don’t hesitate to Contact Us. We appreciate your trust in Torfy and look forward to serving you.

🚀 Thank you for choosing Torfy! 🚀

Shopping Cart
Scroll to Top